WHEN WILL MY ORDER SHIP?
Our products usually ship within 2 to 4 business days (business days do not include weekends or holidays). Once your order has shipped, you will receive a shipping confirmation via email.
TRACKING YOUR ORDER
To access the status of your shipment, simply click on the "View your order" button and you will be redirected to a page containing your order's information, including the DHL tracking number.
Click on the DHL tracking number to track your DHL Shipment status.
I LIVE IN BERLIN. CAN I PICK UP MY ORDER AND SAVE ON SHIPPING?
Yes, you can! We offer customers to pick up orders on the S-Bahn + U-Bahn Bundesplatz.
About the Bundesplatz station:
S-Bahn: S41, S42 and S46
Bus: 248, N9
If you want the pick-up option, please get in touch at: email@example.com. We will send you an invoice and after confirmation of your payment we will arrange the best time for you to pick-up your order.
In case you have any more questions regarding shipping please contact us at: firstname.lastname@example.org