WHEN WILL MY ORDER SHIP?
Our products usually ship within 1 to 3 business days (business days do not include weekends or holidays). Once your order has shipped, you will receive a shipping confirmation via email.
TRACKING YOUR ORDER
To access the status of your shipment, simply click on the "View your order" button and you will be redirected to a page containing your order's information, including the DHL tracking number.
Click on the DHL tracking number to track your DHL Shipment status.
INTERNATIONAL TAXES & DUTIES
Heads up international customers!
Our prices don't include your country's local taxes and you maybe charged local fees to receive your package at home. Make sure you consider all fees, because once your order arrives you'll be required to pay all taxes and we won't be able to refund you if you change your mind.
I LIVE IN BERLIN. CAN I PICK UP MY ORDER AND SAVE ON SHIPPING?
Yes, you can! We offer customers to pick up orders on the S-Bahn + U-Bahn Bundesplatz.
About the Bundesplatz station:
S-Bahn: S41, S42 and S46
Bus: 248, N9
If you want the pick-up option, please get in touch at: firstname.lastname@example.org. We will send you an invoice and after confirmation of your payment we will arrange the best time for you to pick-up your order.
In case you have any more questions regarding shipping please contact us at: email@example.com
We ship with GO GREEN - the climate neutral delivery by DHL